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XRAI Help

Find answers to common problems with signing in, your account, and orders or prescriptions placed through XRAI.

Start here​

  • Getting started — what XRAI is and what you can do with it.
  • Signing in — where to sign in, and how a clinic or pharmacy site differs from xrai.com.au.

Knowledge base​

Getting started​

Account and sign in​

Orders and prescriptions​

Support​

Are you a clinic or pharmacy team member?​

If you work inside a clinic, pharmacy, or supplier and need help with team members, locations, payments, inventory, or referral settings, use the XRAI Partner Docs instead.